Return Policy
We are confident that you will be happy with our products because WE DO stand behind the quality of every single one ~ BUT ~ If you are not satisfied with your purchase for any reason you must let us know within 7 days of receiving your order because you have only 14 days to return the unwanted item(s) back to us. Call/Email Us First for a Return Authorization Number at (773) 969-8602 during our Hours of Operation.
Please note: Due to the nature of some products we cannot accept returns on orders that are personalized or customized for special events or items that were made to your specifications unless the product is considered faulty or damaged.
All returns, with appropriate approval can be sent back to:
SoyCharms™
"Address for returns to be posted here"
If no address is listed above please call our office
(773) 969-8602
Customer Satisfaction is our 1st Priority!
If we have made an error on your shipment, please accept our sincere apologies and contact us immediately so we can correct the error as quickly as possible. CLICK HERE to contact us via email or call us at (773) 969-8602.